Important Announcement
ATTENTION
Effective from 25-July-2026, the below activities can only be processed through the Authorization feature. Our support team cannot handle these requests directly. Kindly raise an approval request through the mobile app.
If your property is not yet connected to the SkyHMS Mobile App, kindly contact our support team at 95512 75511 for assistance.
Authorization Types for Checked-in Guest Modifications
  • Net Rate Change for All Dates
  • Apply Discount
  • Cancel Charges
  • Cancel Advance
  • Request Complimentary Stay
  • PAX Change for All Dates
  • PAX Change for Selected Dates
  • One Day Room Rent Reversal
  • Cancel Check-in
  • Change Check-in Grace Time
  • Change Check-out Grace Time
  • Cancel Part Bill
Authorization Types After Bill Generation
  • Change Guest Address
  • Cancel Check-out
  • Change Check-out Date
  • Modify Settlement
  • Net Rate Change for All Dates
We request all properties to utilize the authorization process for the above modifications to ensure better control, transparency, and faster approvals.